FAQ'S

Click Here for an extensive list of FAQS on our website. Don't hesitate to contact us if you have a question that you can't find the answer to! Here at Orli we are always more than happy to help. 
 
Can I customise my jewellery?
YES!! We have worked very hard over the past few years to bring engraving in house and we now offer a free engraving service. Most pieces can include a name or initials. We also offer customisation on Birthstone Crystals and Initials meaning that your pieces can be created so it's unique to you! 

Can I buy Orli Jewellery in shops?

Orli has a wide range of stockists both in the UK and Ireland. We love working with independent shops and boutiques and love knowing you get to see, try on , and buy our jewellery in person and fall in love with it just like we do.

How do I keep my jewellery as new as possible?
We all love to keep our jewellery looking it’s best in order to feel our best when wearing it! We recommend taking your jewellery out of the box and storing it within its pouch when not in use. We also suggest to take your jewellery off before you shower, exercise or moisturise. Take your rings off before washing your hands or doing the dishes. Oh and one last thing. It’s natural for our jewellery to rub against our skin and it may appear duller over time, but give it a quick polish with a polishing cloth and we ensure it will come out as good as new!
How Do I sign up for Orli Jewellery Emails?
When you sign up to our Orli jewellery Newsletter you get 20% off your first order, you also get to join our VIP list to get exclusive access to releases, sales,  discounts and much more! It’s as easy as going on our website but we will make it even easier…sign up here!

 

What payment does Orli Accept?

Payments made through all major credit and debit cards, PayPal, Klarna, Apple Pay, and Google pay are all accepted.

 


2 comments


  • Inez

    I signed up but the discount has not been added please advise


  • Jayne

    I am trying to make and order for several items so I can use your offer of 25% off all ordered over £50 but it is not accepting voucher code please could you advise
    Many thanks


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